SERVICE STATUS

Planned Maintenance 

No Schedule Maintenance

greenExchange

greenNetworking

greenInternet

greenAuthentication Services

greenWeb Hosting

greenPerformance Cloud

greenOnline Backup

greenLync Services

greenSharepoint Services

SERVICE STATUS LEGEND

green1Operating normally

 yellowPerformance issues

 maintenanceScheduled maintenance

 redService disruption

Support Options

phone iconTelephone

Call 587-353-5555 between the hours of 7am and 5pm.

chatLive Chat 

Talk with a consultant right now via instant message!

incidentSubmit a Support Ticket

Submit an incident online and someone will get back with you shortly or check the status of existing incidents.

answersSelf Help

Search for help here on FAQ.

emailEmail

Submit your question to itsupport@rafiki.ca Provide as much detail as possible.

Map-iconIn-Person Help

Visit the Rafiki Technologies 370, 5222 130 Ave SE, Calgary, Alberta T2Z0G4

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consultantIT Consultant

Contact your designated Business IT Consultant

surveyHelp Us Help You

Please send ITS your feedback and suggestions about ways to improve our help services. We welcome as much detail as possible.

center

Teamwin-quicksupportViwer

Call 587-353-5555 between the hours of 7am and 5pm.

chatLive Chat 

Talk with a consultant right now via instant message!